Frequently Asked Questions

Find answers to common questions about water filtration systems, installation, maintenance, and our services. Can't find what you're looking for? Contact our experts.

General Questions

Installation & Maintenance

Water Quality & Health

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Frequently Asked Questions

General Questions

A whole-home water filtration system seems like a significant investment. Are there less-expensive options?

Isn’t a faucet filter enough to protect my family?

What if my family drinks only bottled water?

Installation & Maintenance

Will a whole-home water filtration system affect our water pressure?

How often do I need to change the filter in my whole-home system?

How do I know that my system is doing what it’s supposed to after installation?

Water Quality & Health

How much water does a typical American family consume?

Why is water so important to human health?

How much water should my family drink for optimal health?

It’s hard to get my kids to drink water. How do I get them to drink more?

Where do municipal water supplies come from?

What are the most common impurities in tap water?

There’s a slight smell and taste of chlorine in our water. Should I be concerned?

Our water smells like sulfur. What causes this?

We’ve been noticing a metallic taste in our water. What does this indicate?

What are PFAS?

What are the health effects of lead in water?

What is arsenic and what are its health effects?

What is chloramine? Are there health effects?

I know that many municipal water treatment systems add fluoride to the water to reduce tooth decay. Can this be harmful?

What is hard water?

What are the negative effects of hard water?

How does a home water softener system work?

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